Terms and conditions

CURRENCY VARIATIONS

All credit card transactions are conducted in Australian Dollars. Due to exchange rate fluctuations, there could be some

variance in the amount refunded compared to the amount initially deposited.

 

DRIVERS LICENSE – MINIMUM AGE

A current driver’s license is required and if not in the English language then an international driver’s license is also required.

The license must be held for a period of 2 years prior and be valid for the entire length of the rental. The original license

must be shown at the time of pick-up with the driver present. The minimum age is 21 years.

 

TRAVEL RESTRICTIONS

2WD vehicles may only be driven on sealed bitumen roads or well maintained access roads less than 500m long to

recognised camping grounds. 4WD are restricted to major recognised 4WD unsealed roads. Any vehicles

bogged down in areas not covered by HEMA maps are at the cost of recovery and liability to the client.

 

Trailer and Caravan 

Caravan and Camper Trailers are restricted to sealed or unsealed well maintained roads. They are NOT heavy duty 4wd “off-road” caravan/ trailers. Upon return/ check-in, if they have been used outside the agreed area of travel, the hirer will be responsible for the ‘FULL’ cost to reinstate to rentable condition.

 

RENTAL DURATION

Rental days are calculated on a calendar day basis. When calculating the number of days the Vehicle is rented, the day of pick-up is counted as day one of the rental, regardless of pick-up time. The day of the Vehicle’s return is counted as the final day of the rental regardless of drop-off time.

 

RENTAL EXTENSION

If the customer wishes to extend the rental whilst on hire, they must first obtain permission from CampaboutOZ

reservations who will advise the additional costs. Rental extension is subject to fleet availability. The extra cost must be paid

by credit card on the day the extension confirmed either at our office or over the phone – failure to do so will result in renter

being charged double the gross daily rate.

 

 

TRAFFIC INFRINGEMENTS

We reserve the right to charge the renter for any traffic violations, parking fines, speeding tickets or road toll fines, an

additional $60 per fine will be incurred to cover the processing fee. If one of our vehicles is confiscated under the Anti Hoon

Laws in WA, then the renter is responsible for the costs i.e. off road 28 days, next rental lost, compensation, etc.

 

CHANGE OF TRAILER/ CAMPER/ VEHICLE

Should the trailer/ camper/ vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute to an

alternative trailer without prior notification and at no extra cost. This shall not constitute a breach of contract and does not

entitle the renter to a refund.

 

LIMIT OF LIABILITY

In the event of no alternative trailer being available to the renter, our liability is limited to a refund of their deposit or the

unused portion of the hire charge. In the case of mechanical failure or accident damage (unless the fault or caused by renter)

the remainder of the hire period.

 

CANCELLATION FEES

Reservation Deposit is NON- REFUNDABLE

If cancelled 25 days or more prior to pick up an additional $250

If cancelled 7-21 days prior to pick up an additional 20% of net rental (minimum $250)

If cancelled less than 7 days prior to pick up an additional 50% net rental

If cancelled on the day of pick up or NO show – 100% of rental

No refund for late pick up or early return

 

TRAVEL INSURANCE

We highly advise renters take out highest level of travel insurance available.

 

PROTECTION PACKAGE

Personal injury – This vehicle has 3rd party insurance cover, it is likely that any other vehicle involved in an accident also has

this same cover (3rd party). In the of an accident, circumstances depending, the renter may be entitled to claim for personal

injury against the 3rd party insurance of the person responsible for the accident. The extent of the insurance differs from

State to State and CampaboutOZ strongly recommends that all passengers take out their own personal travel insurance.

 

PROPERTY DAMAGE

The vehicle is insured for damage to it or damage to the property of the 3rd party. However the renter is responsible: Up to

the amount of the applicable liability for the cost of such damage to 3rd party property, or to the rented vehicle. The renter

is also responsible for the cost of demurrage for the period the vehicle is unavailable due to repairs. The liability applies in

respect of each claim, not per rental. In addition to the liability: An administration fee of $75 will be charged per claim. The

liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to CampaboutOZ, not

at the completion of the rental period. If a vehicle is damaged and un-drivable, CampaboutOZ are under no obligation to

supply a replacement or refund any rental days.

 

STANDARD DAMAGE LIABILITY

(A) CampaboutOZ rental charge for ‘CAMPER & 4WD’ includes a standard liability of up to $6000 (per claim). A bond of $6000 will be collected at the time of entering into the rental contract. Payment of this bond is only accepted by credit card.

 

REDUCTION OPTIONS (for Camper & 4WD package):

Option 1: A $3000 Liability applies (per claim). This option can be purchased by paying CampaboutOZ $55 per day. The

maximum amount payable for this option per rental is $2750 – therefore 50 days rental. Under this option for rentals over 21

days one windscreen will be covered for accidental damage.

 

***A bond of $3000 will be collected at the time of entering into the rental contract. Payment of this bond is only accepted by

credit card. Credit card surchage fee of 2% will apply.

 

Option 2: A $500 Liability applies (per claim). This option can be purchased by paying CampaboutOZ $75 per day. The

maximum amount payable for this option per rental is $3750 – therefore 50 days rental. Under this option for rentals over 21

days one windscreen will be covered for accidental damage.

 

***A bond of $500 will be collected at the time of entering into the rental contract. Payment of this bond is only accepted by

credit card. Credit card surchage fee of 2% will apply.

 

(B) CampaboutOZ rental charge for ‘CAMPERVANS’ includes a standard liability of up to $3500 (per claim). A bond of $3500 will be collected at the time of entering into the rental contract. Payment of this bond is only accepted by credit card.

 

(C) CampaboutOZ rental charge for ‘TRAILER & CARAVAN’ includes a standard liability of up to $2000 (per claim). A bond of $2000 will be collected at the time of entering into the rental contract. Payment of this bond is only accepted by credit card.

 

REDUCTION OPTIONS (for Campervans/ Trailer and Caravans):

Option 1: A $1000 Liability applies (per claim). This option can be purchased by paying CampaboutOZ $30 per day. The

maximum amount payable for this option per rental is $1500 – therefore 50 days rental. Under this option for rentals over 21

days one windscreen will be covered for accidental damage.

 

***A bond of $1000 will be collected at the time of entering into the rental contract. Payment of this bond is only accepted by

credit card. Credit card surchage fee of 2% will apply.

 

Option 2: A $500 Liability applies (per claim). This option can be purchased by paying CampaboutOZ $55 per day. The

maximum amount payable for this option per rental is $2750 – therefore 50 days rental. Under this option for rentals over 21

days one windscreen will be covered for accidental damage.

 

***A bond of $500 will be collected at the time of entering into the rental contract. Payment of this bond is only accepted by

credit card. Credit card surchage fee of 2% will apply.

 

SECURITY BOND

Campabout Oz reserves the right, in due discretion, to secure the performance of the Hirer’s obligation under the Rental Agreement, the Hirer is required to pay a security bond equal to the Standard Damage Liability amount. Security Bond payment can be made by a credit card payment. Credit card surchage fee of 2% will apply. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holders or drivers are jointly and severally liable for any damage to the rental vehicle.

 

The Bond is fully refundable when the vehicle is returned to the original location and Terms and Conditions been complied with.

 

Should damage be present to the vehicle/ campervan/ caravan/ trailer on its return, the bond will be used to cover the costs of repair up to the amount of the liability. However if terms of the rental contract are breached and the bond is not enough to cover the damage/s, additional repair costs will apply.

 

DELIVERY AND RETURN OF VEHICLE/ CAMPERVAN/ TRAILER/ CARAVAN

The customer acknowledges having received the Vehicle/ Camper in a clean condition, with a full tank and a full gas bottle (if applicable).   The Customer will return the Vehicle in a CLEAN condition with a full fuel tank and a full gas bottle (if applicable). on return date. time and location set out in the Rental Agreement. Failure to adhere to the requirements with result in additional charges. Campabout Oz reserves the right to retain cleaning fees if the vehicle is not returned in a clean condition and free of mud. This includes smoking related cleaning, as smoking is not permitted in the vehicle. The toilet/ portaloo and wastewater tank (if applicable) must b emptied prior to the return of the vehicle, or additional soiling fee will be retained.

 

FULL RESPONSIBILTY

The renter is responsible for the FULL cost at all times for:

– Damage caused when terms of the Rental contract have been breached

– Any trailers in unauthorised area

– Damage to the roof, awnings, or under body of the trailer

– Damage or loss to any personal possessions

– Damage caused to the vehicle when using the vehicle in contravention of any legislation or regulation controlling

vehicular traffic

– Damage caused to the trailer by the renters willful conduct

– Damage caused to the trailer in anyway by part or total water submersion or salt water

– Damage caused by negligence i.e. ignoring mechanical faults causing more severe damage

– Single vehicle accidents and accidents involving animals, minimum, $1500 excess payable

– Tyres and Glass

– Driving in darkness is incredibly dangerous in the Australian Outback

– All accidents will be classed as single vehicle accidents unless all the verifiable documentation of the other party and their vehicle is supplied i.e. Rego, Driver’s License and possible witness statements.

 

Time Frame for Settlement of Customer Liability Claims

Campabout Oz shall use best endeavours to ensure that any money due back to the Customer is forwarded as quickly as possible, however Third Party claims can take months or even years to resolve. Campaboput Oz cannot force the destiny of these claims, and the Customer acknowledges that handling of these claims is up to Campabout Oz’ Insurer and the Third Party, whether they be insured or not. Campabout Oz agrees to refund any Vehicle Security Deposit refunds applicable within 60 days of receiving final resolution and payment relating to Third Party claims.

 

RATES/ TERMS & CONDITIONS

Subject to change without notice

 

DISCLAIMER
Illustrations and text in any of our documentation, brochures or website are subject to change. Variances in the vehicles offered for rental may occur due to substitutions made by CampaboutOZ.

 

***Important***

We reserve the right to refuse rental to a renter at our discretion without details or reasons.